JAKARTA, NETRALNEWS.COM - The Airline Passenger Experience Association (APEX) named Garuda Indonesia as a five-star airline at the APEX Award Ceremony Expo 2017 held in Long Beach, California some time ago.
At the award ceremony, Garuda Indonesia was selected as one of 22 global airlines announced as Five Star Recipients of the 2018 Official Airline Ratings, the first flight rating program based on verified and certified passenger feedback.
Garuda Indonesia President Director Pahala N. Mansury said the rating further reaffirmed Garuda Indonesia's position as a global leader in terms of passenger experience and comfort.
In addition to the ratings from APEX, Garuda Indonesia has also earned the title as "The World's 5-Star Airline" from Skytrax, an independent flight rating agency based in London, since December 2014.
"The success of Garuda Indonesia as a five star airline is a manifestation of commitment and hard work of all employees in providing the best service to service users. We also say thank you for the support provided by service users so that Garuda Indonesia can achieve this prestigious title, "said Pahala in a press release on Wednesday (11/10/2017).
APEX is a nonprofit association for upgrading aviation passenger experience based in New York, USA. Partnering with TripIt® from Concur®, the world's highest rated travel-organizational app, APEX collects passenger feedback anonymously based on their verified trips.
In addition to Garuda Indonesia, another global airline awarded as Five Star Airlines in the 2018 Official Airline Ratings award from APEX (in alphabetical order) is Aeroflot, Aerolineas Argentinas, Air New Zealand, All Nippon Airways, Asiana, Cathay Pacific, China Airlines , Delta Air Lines, Emirates, Etihad Airways, EVA Air, Japan Airlines, Korean Air, LATAM Airlines Group, Lufthansa, Qantas, Qatar Airways, Singapore Airlines, SWISS, Turkish Airlines and Virgin Atlantic.